ZTM Candidate Help Centre

Answers to common questions about your profile, matching and hiring journey.

01

About Zeki Talent Market

ZTM is a talent marketplace that matches experienced professionals with curated opportunities at growth-stage companies using AI and human expertise. 

Instead of searching and applying for jobs, ZTM proactively matches you with opportunities that align with your experience and career goals. 

Yes. ZTM is completely free for candidates. Employers pay ZTM a fee when they hire a candidate through the platform.

ZTM is designed for experienced professionals looking to be matched with relevant career opportunities at scale-up companies.

02

Creating Your Profile

Sign up using your invitation, upload your CV and complete the guided career conversation. Your CV and responses are used to create your ZTM profile. 

Yes. A CV upload is required to create your profile. 

You can upload your CV in PDF or Microsoft Word (.doc or .docx) format.

Most candidates complete their profile in around 15–25 minutes. 

Your answers help us understand your experience, skills and career goals so we can match you with relevant opportunities. 

03

Managing Your Profile

If you need to make changes after submitting your profile, please contact support@zekitalentmarket.com

Yes. Please contact support@zekitalentmarket.com if you need to replace your CV. 

Please contact support@zekitalentmarket.com if you need to update your experience, skills, work preferences or other profile information. 

04

Privacy & Confidentiality

We collect the professional information needed to build your profile and match you with relevant opportunities, including information from your CV and career conversation. 

No. Your profile is only shared if you agree to be considered for an opportunity and you’re selected for the client shortlist. 

No. Your current employer will never be notified or given access to your profile. 

Your information is handled securely and is only shared in accordance with your consent during the hiring process. 

Please contact dpo@zekidata.com.

05

How Matching Works

ZTM compares your experience, skills and career preferences against live opportunities to identify suitable matches. 

Each match includes a summary explaining why the opportunity aligns with your background. 

You may not yet meet the requirements for current opportunities, or there may not be a suitable opportunity available. We’ll continue reviewing your profile as new opportunities become available. 

No. You’ll only see opportunities that you’ve been matched with. 

06

Your Hiring Journey

If you’d like to be considered, you can express your interest in the opportunity. Your profile will then be reviewed alongside other matched candidates. 

If you’re selected for the client shortlist, your profile will be shared with the client for review. If the client would like to proceed, your ZTM Concierge will contact you to arrange the next stage. 

Yes. Please contact us at support@zekitalentmarket.com

Yes. You may be considered for multiple opportunities at the same time. 

07

Technical Support

Email support@zekitalentmarket.com 

Email us from the email you’re using for your Zeki Talent Market account and detail your question or support request.

Email support@zekitalentmarket.com and describe what happened. 

You will need to request a One Time Password to login. If you’re not receiving this via email, please contact support@zekitalentmarket.com

Your ZTM Concierge will keep you updated on the outcome and any next steps. 

08

Your Hiring Journey

Please contact support@zekitalentmarket.com

Yes, please contact support@zekitalentmarket.com

Your profile will remain on your account until you request its deletion, in accordance with our data retention policy. 

09

Your Account

Email support@zekitalentmarket.com 

Email us from the email you’re using for your Zeki Talent Market account and detail your question or support request.

Email support@zekitalentmarket.com and describe what happened. 

You will need to request a One Time Password to login. If you’re not receiving this via email, please contact support@zekitalentmarket.com

Your ZTM Concierge will keep you updated on the outcome and any next steps. 

Can’t find an answer to your question?

Ask us anything, get in touch with Zeki.